Delivery and Returns


DELIVERY

Orders are posted on Mondays and Fridays.

If you require something urgently please get in touch. I am always happy to rush something through if you need me to.

Postage costs are -

UK orders from £00.01 to £30.00 - £3.00 (Royal Mail Second Class).

UK orders from £30.01 upwards - FREE (Royal Mail Second Class).

International postage - £6.99 (Royal Mail Standard International small package)

 

RETURNS

I am confident that you will love your Mummy and the Bear products!

However, if for some reason you need to return an item then you need to do so within 14 days of receiving your order. Items must be sent back in brand new, unused condition and your packing slip should be included. The returns address is - 

Mummy and the Bear, 21 Elgar Way, Stamford, PE9 1EY.

Customers are responsible for their own postage costs and I cannot be held responsible for  returned items that are lost in the post. Once your return has been received, a refund will be issued and I will notify you by email once it's complete.